We have advised both FTSE 100 and Fortune 500 companies, and have spoken at world leading events such as Social Media Week.
World Leading Social Media Consultancy
Our social media customer services specialists, with our world renowned facilities, provide our clients 24/7 engagement and sales services!
24/7 Award Winning Outsourced Social Media Customer Care
Our campaigns set our clients apart from their competitors, building brand awareness and driving sales.
Award Winning Social Media Campaigns
Social Media Brand Experts (SMBE) is a multiple award winning, and world leading social media consultancy working with a variety of clientele including both Fortune 500 and FTSE 100companies. The Company’s team of specialists develop and implement everything from overarching social media group-wide plans, to social media reputation and crisis monitoring solutions, to one-off social media marketing campaigns, social media training programmes, website creation, PR, video and event productions and importantly one of the top rated outsourced social media customer service solutions.
Turn your customers into brand champions. We are a world-wide leader in outsourced social media customer service, engagement and pro-active sales.
Connect with your customers through social media channels
Save time and money with our outsourced customer care solution
Rely on our experienced and knowledgeable customer care team
What is Outsourced Social Media Customer Care?
At Social Media Brand Experts (SMBE) we were the first to design, develop and implement Europe's first outsourced Social Media Customer Service and Crisis Management Centre.
The facility, coupled with our Social Media Customer Service Specialists, is used to provide global real-time customer services 24/7 while maintaining our clients’ brand reputation, helping with crisis management, monitoring and pro-actively engaging with customers.
Social Media Consultancy and Customer Care Experts
Social Media Brand Experts (SMBE) have worked with FTSE 100 and Fortune 500 companies, world leading medical care organisations, local authorities, government bodies, educational institutions, technology power houses as well as leisure, hotelier and travel giants.