Category Archives: Social Media Industry News

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The Use of Social Media for Recruitment: 3 Golden Rules

As the Internet is used to answer the majority of our everyday questions, it is no surprise that the number of people actively…
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FTSE 250 and Fortune 500 companies must embrace social media

3 key areas to their social media success: Social media listening, social media campaigns and social media customer service. Social Media Listening/Monitoring First,…
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Why is Social Media Customer Service Important?

Comscore found that smartphones and tablets combined, now account for 60% of all online traffic. (http://bit.ly/UMRm9O) However as recently as 2010, only 5%…
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