Tag Archives: Social Media Customer Engagement

Twitter Tips

Effective Twitter Tips for Business

Since it was launched in July 2007 and it is fair to say that in the years since, Twitter has become something of…
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Social Media Customer Service

5 Top Tips for excellent Social Media Customer Service

The rapid growth of Social Media channels such as Facebook and Twitter over the last few years has inevitably led to many businesses…
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Social Media Marketing: Effective Facebook Campaigns

A Facebook campaign, like any other marketing campaign, is one that should be planned effectively, have its own goals and be thoroughly monitored.…
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Social Media: Fake followers and the value of true customer engagement

When consulting on social media, I advise that businesses not only review their own social media profiles but their competitors too. Such competitors…
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