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Social Media Monitoring
The benefits of Social Media Monitoring for effective market research
24th May 2017
With the continual growth in usage of the internet, the volume of Social Media traffic as expected is still on the rise. Marketers…
FTSE 250 and Fortune 500 companies must embrace social media
1st March 2017
3 key areas to their social media success: Social media listening, social media campaigns and social media customer service. Social Media Listening/Monitoring First,…
Effective Twitter Tips for Business
14th December 2016
Since it was launched in July 2007 and it is fair to say that in the years since, Twitter has become something of…
5 Top Tips for excellent Social Media Customer Service
30th November 2016
The rapid growth of Social Media channels such as Facebook and Twitter over the last few years has inevitably led to many businesses…
So what does Social Media Crisis Monitoring look like?
11th May 2016
Unfortunately, most new clients come to us a bit late when a crisis occurs. Usually it is the day of the actual event…
Do I need a Group-wide Social Media Strategy?
14th April 2016
Do I need a group-wide social media strategy? This is a question I get asked quite often as a Social Media Consultant. In…
Social Media: What Procurement needs to know!
16th March 2016
Over the years social media has become more and more prevalent in big business. I have found through consulting for FTSE 100 and…
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