Tag Archives: Social Media Monitoring

Social Media Monitoring and Research

The benefits of Social Media Monitoring for effective market research

With the continual growth in usage of the internet, the volume of Social Media traffic as expected is still on the rise. Marketers…
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FTSE 250 and Fortune 500 Social Media

FTSE 250 and Fortune 500 companies must embrace social media

3 key areas to their social media success: Social media listening, social media campaigns and social media customer service. Social Media Listening/Monitoring First,…
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Twitter Tips

Effective Twitter Tips for Business

Since it was launched in July 2007 and it is fair to say that in the years since, Twitter has become something of…
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Social Media Customer Service

5 Top Tips for excellent Social Media Customer Service

The rapid growth of Social Media channels such as Facebook and Twitter over the last few years has inevitably led to many businesses…
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So what does Social Media Crisis Monitoring look like?

Unfortunately, most new clients come to us a bit late when a crisis occurs.  Usually it is the day of the actual event…
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Social Media: What Procurement needs to know!

Do I need a Group-wide Social Media Strategy?

Do I need a group-wide social media strategy?  This is a question I get asked quite often as a Social Media Consultant.  In…
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Social Media: What Procurement needs to know!

Over the years social media has become more and more prevalent in big business. I have found through consulting for FTSE 100 and…
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